How quickly do you respond to calls in North Miami Beach?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in North Miami Beach the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every North Miami Beach customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active FL contractor license and full insurance coverage, and we'll provide proof of both on request — most North Miami Beach customers ask, and we expect that.
What emergency roofing services are available in North Miami Beach?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across North Miami Beach, FL and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in North Miami Beach?+
Yes, we perform pre-purchase and pre-listing inspections throughout North Miami Beach with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in North Miami Beach, FL?+
We serve North Miami Beach and the surrounding communities throughout North Miami Beach, FL — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
